The importance of open communication

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Open communication has been a bit of an issue for some time now, though it doesn’t seem very clear why. Also known as Open Access to Communication Resources, this concept focuses on giving users the right to access and share one level of communication resources in order to create and provide services on another level. This means companies can use current architecture as a base on which to provide their own communication systems in a manner that allows the two to be layered together – the second item cannot exist without the first. The end result would be the opening of the market for a plethora of companies to create and provide their own products instead of the industry being dominated by a few select companies, meaning more choice for users and a greater wealth of companies providing that choice.

Not only would there be more products from more companies, but the companies would work together to create these products and services in a layered way – like the example above of a product being based on top of a pre-existing architecture. This would allow companies to work together harmoniously to create and provide different products and services without the fear of lawsuits and create an open horizontal market rather than a vertical market with only a few operators owning everything.

Open communication is important because it not only empowers small companies and makes way for local innovation and economic growth but it also empowers the users with far more choice and the option to make decisions based on a multitude of options rather than having to select between a few unsavoury choices with no other option, meaning one must be chosen out of necessity rather than desire. It would also allow for greater integration of the public and private sectors, once again making the market fairer towards smaller companies that otherwise would not have a chance.

For the end user, open communication means that you will be able to choose which programmes, services and products you want to use out of a whole world of options, meaning you don’t have to pick ‘the better of two evils’ and can go with the computing products you want the most. With a plethora of programme options for browsers, OS, instant messengers, voip and much more available, the internet could truly become an open market place where anything is possible – which sounds a lot like what it’s supposed to be, doesn’t it?

Daniel Collins writes for a digital marketing agency. This article has been commissioned by a client of said agency. This article is not designed to promote, but should be considered professional content.

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