Selecting the Best Online Fax Services

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As is now known to many, Internet fax service converts the traditional facsimile transmission into a digital format - thus enabling internet fax users to send/ receive faxes via email. Online fax service is a more efficient and cheaper alternative compared with traditional faxing methods. Opting for online fax solution leads to cost savings, environment protection due to less usage of paper, enhanced productivity as fax messages can be sent/ received from any part of the world via email and easier maintenance of records of all faxes sent and received.

But the most important thing to remember is that all the benefits of Internet fax will come to nothing unless you tie-up with a reputed and reliable Internet fax service provider. As Internet faxing has steadily gained in popularity, there is today a host of Internet fax service providers and picking the one most suited to your needs can be a daunting task.

Since fax communication is extremely critical to your business, it is absolutely necessary that you select a service provider who is reliable and competent, fully understands the nature of your business and is sensitive to your business communication needs.

Before attempting to select the best Internet fax service provider, you should do some pre-study and calculate the volume of incoming/outgoing pages you send and receive each month. This information is critically important as different service providers offer different terms.

Some providers will give you what is known as a combined offer - that means they will, for instance, allow you 500 combined fax pages for a fixed amount and you can use these 500 pages to either send or receive fax messages. Some others may permit you to receive an unlimited amount of pages for a nominal monthly fee but sending fax pages will be charged separately.

Then there is the technical compatibility factor. You must check if the online fax service you are finalizing is compatible with your computer operating system as also with any other programs you would like to integrate it with. But the fact is most of the leading internet fax services are compatible with both Windows and Mac computers.

Due to stiff competition, many service providers will offer you a free 30-day trial and it is best you take advantage of this offer. This will enable you assess the quality of service, the provider's reliability and technical support. Besides availing a free trial offer, you can also ascertain from other clients of the service provider, regarding their experiences. Reading reviews will also help you to get a fair view on the service provider's strengths and demerits.

Needless to say, you will have to ensure that the service provider offers you competitive rates and provides uninterrupted technical support 24 X 7. This is essential as you can ill-afford to lose any customer' fax message. Please know that a reliable Internet fax service provider will always send you confirmation emails, complete with log information including the time your fax was sent and received.

If you regularly send international fax messages, then you should specially check if the provider has a separate per-page charge for each country. When discussing price, please remember to meticulously read whatever appears in fine print in the contract forms. Many fax services may seemingly offer you cheap rates but include some inconvenient hidden clauses to impose a ceiling on the number of faxes you can send each month. Please also ensure there is no start up fees.

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