what a business process -Re-engineering

Business process re-engineering (BPR) sounds esoteric at best, and maybe a little pretentious. Wouldn't it be simpler to say business process change?

Most people understand what a business process is but when you combine it with re-engineering, it suddenly sounds vague.

The ProSci-sponsored BPR Online Learning Center calls a business process "a set of activities that transform a set of inputs into a set of outputs (goods or services) for another person or process using people and tools."

It is simple. The way we interpret that is:
• there are several ways of doing business,
• when one of those ways is not working or is considered to be ineffective it has to be improved,
• certain elements are introduced to make it better ("inputs"),
• those components translate into a better service of product,
• that product or service is supposed to serve another person (a customer, a supplier, a partner)

That's elementary enough, but why do business processes have to be re-engineered?

It's All About the Customer (and Competition)

The thought behind business process re-engineering is to delight the customer. By delighting him, we get to keep him, turning him into a faithful disciple.For more useful tips & hints, please browse for more information at our website :-http://www.freeearningtips.com
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