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Articles, tagged with "center managers", page 1

16th September 2010

Ecologically Aware Data Center Plan. Tips And Ideas

Endlessly-increasing power overheads, unpredictable weather fluctuations, new Industry policy, plus industry expansion, internal cost reductions and a demand for added power are just a few factors that make increased pressure towards a more efficient oper...

26th July 2010

How To Become A Call Center Agent In The Philippines

Being a call center agent is said to be the hardest and most stressful job around the Philippines. Mainly because most of these are night shift and that their job requires their utmost attention, particularly because call center is a Live Answering Servic...

21st June 2010

Improving E-mail Communication at Your Call Center

A poll conducted by Training magazine shows the use of electronic mail rising among industry professionals. When participants of the census were asked which means of external communication they use, 53% of them answered "e-mail." At a distant 24%, telepho...

03rd June 2010

Today's Call Center In The Philippines

The call center industry is considered in the Philippines are the largest and most successful industry in the country. Many today are known to have worked or choose to work as a call center agent because of the many advantages of this type of work, such a...

02nd June 2010

Call Center Industry Of The Philippines

What is a call center? Call center, or call centre in other nations, is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. Almost every country of every world are known for their call center ag...

21st December 2009

Accelerating Call Center Quality Assurance And Workforce Optimization

Authored by Patrick Botz, Vice President of Solutions Marketing, VPI Call center quality assurance software is now a fundamental technology in virtually every competitive call center environment. As the economy begins to recover, 2010 is expected to be...

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