Success of Magellan Call Center in a Growing Industry

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There are many successful call center companies and agencies in the Philippines today, particularly now that the industry had become one of the largest, as well as fastest-growing, industries in the Philippines. However, there are only a few call center companies which have been widely recognized for their services not only in the Philippines but to many other countries around the world. One of which is Magellan Call Center.

Success of Magellan Call Center in a Growing Industry
The call center industry was recognized as one of the fastest-growing industries in the past. It was also in that time that Magellan Call Center was founded in the Philippines. According to many industry experts when Magellan Call Center was founded in the Philippines, it rapidly gained a lot of success not only because of the growing demands for call center services, but also because of their own Small Business Answering service.

Call center companies and agencies were in-demand because most companies and businesses in the Philippines cannot afford to expand their own business to accommodate their own call center department.

Because of call center companies such as Magellan Call Center, which offers a Small Business Answering service package in which many small and medium businesses can accommodate, allowing these companies to focus more on their core business which led to their own successes in their own industries.

Eventually, Magellan Call Center became successful in the industry, along with the growth of the call center industry of the Philippines which was then recognized not only as the fastest-growing industry of the Philippines, but also as the Sunshine Industry by the Philippine government because of its contribution to stem the growing problem of unemployment in the Philippines.

Offshore Success Magellan Call Center
Because of the success and the rapid growth of the call center industry of the Philippines, many foreign investors have taken an interest in establishing their own call center agency or company in the Philippines. However, other than just providing their services to local companies, many of these investors have also opened their services to offshore companies landing in the Philippines.

Eventually, many local companies such as Magellan Call Center have expanded their services to offer offshore companies the same service in which they became successful with, such as their Small Business Answering service including reservation services and order taking services.

This expansion led to a significant growth of demands for call center services in the Philippines by many other companies around the world, particularly those coming from the US. And according to many industry experts, it was because of this that the call center industry of the Philippines have grown to what it is today, which is one of the largest and most successful industries in the Philippines.

Magellan Call Center of Today
Magellan Call Center is considered today as one of the leading call center companies in the Philippines. With its rapid expansions, the call center is known to have expanded from a few call center agents to over 300 highly trained call center agents in two separate offices in Metro Manila. This allowed them to offer the best call center services that any companies, both local and foreign, can take advantage of.

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