Printer support gets a much needed impetus from PCCare247

RSS Author RSS     Views:N/A
Bookmark and Share         
Very often printers have the habit of conking out when you need them the most. Say for instance, a case in point where you desperately need to meet a stringent guideline or have toiled hard on a document and the only option left is to just go ahead and give the print command.

So, what’s next maybe you are thinking that carrying the printer to a local repair shop is the best available alternative. Well, yes maybe you might say it is the best available option under the circumstances but then it only ends up auguring well for you if you are pretty much sure where the fault lies. A case wherein a trifecta of computer, cable or yes even the printer may very well leave you anything but confused.

Do as the printer support technician would do:

Put your thinking hat on for you need to follow steps which start from the downright basic and stretch up to something highly tedious.

Firstly, to start with most printers become dysfunctional due to something as simple as a faulty cable. With a cable comprising of a 36-pin Centronics connector on the end attached to the printer and a 25-pin D-type connector attached to the parallel port of your computer, better known as a printer port or LPT port, the reasons for a cable to function in a contrary manner are aplenty. Every one of such 25 conductors on the printer cable is quintessential to the proper operation of a printer. So, any bad conductor on the cable can result all sorts of strange printing issues.


Secondly, a printer driver installed while setting up a printer tells your parallel port how to manage the data being sent to the printer. Different makes and models of printers require specific software to become operational. And in this case any incorrect or defective printer driver may very well lead to all sort of strange gibberish getting printed on a page.

Thirdly, the best insurance to get a printer up and running is to go on to the Internet and download the latest printer drivers for your operating system and printer. While, installing a printer driver, one would need to take care all settings are correct for the individual printer. A case where apart from the RAM settings other parameters such as the source tray for the paper, paper size and orientation, timeout settings and print resolution need to be taken into account.

Last but not least, if you have checked the cable, the printer driver, the parallel port settings, the integrity of the parallel port, and the possibility of resource conflicts, the only thing to be checked would be the printer itself. To necessarily suggest a lot of things can go wrong with a printer and in case if you have eliminated all other possibilities and have reason to believe that the printer is the culprit, consult the manual which came along with your printer for user-serviceable items. You may never know you might end up finding the elusive answer you had been scouting for all this time. And if still the answer comes to naught even with this ultimate step maybe it is about time you got in touch with a premier tech support provider such as PCCare247.


Author is dedicated technical writer at PCCare247. The extensive service spectrum of PC Care includes Online Printer Support, Belkin router configuration, virus and spyware removal, operating system & software support, Netgear router support, email & browser support as well as assistance in installation of all the peripheral accessories for your PC. Our endeavor is to keep you at ease and your PC working uninterruptedly and which take care of complete health of your personal computer.

Report this article

Bookmark and Share



Ask a Question about this Article