<?xml version="1.0" encoding="iso-8859-1"?>
<rss version="2.0">
<channel>
<title>Hani Masgidi's Articles</title>
<link>http://www.a1articles.com</link>
<description></description>
<language>en-us</language>
<webMaster>editorial@a1articles.com</webMaster>
<item>
<title>Business crm solutions</title>
<description>Copyright (c) 2008 Hani Masgidi

As a business man you would need to consider the following output from your business crm solutions in order to strength your customers' relationships and loyalty:

1- Strengthen customer relationships

Having plans a...</description>
<link>http://www.a1articles.com/article_537154_15.html</link>
<pubDate>15th May 2008</pubDate>
</item>
<item>
<title>Introduction To Call Center Services</title>
<description>Copyright (c) 2008 Hani Masgidi

Technology is what makes the world go round today. It is the factor for the exponential growth of markets, industries, companies, and products. Technology is what eases the lives of people, and, ironically, it is also wh...</description>
<link>http://www.a1articles.com/article_535321_15.html</link>
<pubDate>11th May 2008</pubDate>
</item>
<item>
<title>Call Center Abbreviations</title>
<description>Copyright (c) 2008 Hani Masgidi

In the contact center industry we come across a lot of abbreviations and expressions that are used very often without having a clear definition about them. He You will find a list of these expressions with their definiti...</description>
<link>http://www.a1articles.com/article_534099_15.html</link>
<pubDate>08th May 2008</pubDate>
</item>
<item>
<title>Call Center Training, Is a Must.</title>
<description>Copyright (c) 2008 Hani Masgidi

The remarkable growth of Call Center Industry has ushered to the opening of Call Center Training schools. Training schools may be accessed on line where all claim to be best in the field. There are two constants in the a...</description>
<link>http://www.a1articles.com/article_532056_15.html</link>
<pubDate>08th May 2008</pubDate>
</item>
<item>
<title>The Latest Professional Blogging Frontier</title>
<description>Copyright (c) 2008 Hani Masgidi

Blogging is one of the latest techniques and powerful tools business men can utilize to meet their online objectives, with little or no Information technology knowledge. Touching the level of being a professional blogger...</description>
<link>http://www.a1articles.com/article_530219_45.html</link>
<pubDate>06th May 2008</pubDate>
</item>
<item>
<title>How to assess your call center?</title>
<description>Copyright (c) 2008 Hani Masgidi

An assessment program is an essential tool that would help improve and organization. It is designed to identify the areas that need special attention. An expert or a professional in the field of assessment is employed to...</description>
<link>http://www.a1articles.com/article_529821_15.html</link>
<pubDate>06th May 2008</pubDate>
</item>
<item>
<title>Call Center Performance Appraisals</title>
<description>Copyright (c) 2008 Hani Masgidi

Encouragement is the key to performance. Reward is even greater source of encouragement when it's beyond just words.  Call Centers have over the years developed a performance appraisal system that's including all the com...</description>
<link>http://www.a1articles.com/article_528416_15.html</link>
<pubDate>01st May 2008</pubDate>
</item>
<item>
<title>Call center Hiring And Staffing</title>
<description>Copyright (c) 2008 Hani Masgidi

The enormous demand for call center service is the reason for the increasing growth of the industry. However, one of the most difficult and crucial part of call center management is finding and keeping the right people f...</description>
<link>http://www.a1articles.com/article_523831_15.html</link>
<pubDate>27th April 2008</pubDate>
</item>
<item>
<title>Your Call Center Trainings</title>
<description>Copyright (c) 2008 Hani Masgidi

Training is the key for any business success, as it prepares you to take-on the challenges with a lot more skill and belief and when its matter of creating good impression on the customer who is of other nationality, oth...</description>
<link>http://www.a1articles.com/article_518606_15.html</link>
<pubDate>16th April 2008</pubDate>
</item>
<item>
<title>Factors In CD Duplication</title>
<description>The process of writing data to a recordable CD can be a complex process, as it demands a lot from both hardware and software programs. Much of this complexity is hidden from the user by the program, although you should be aware of these factors.
Data
Th...</description>
<link>http://www.a1articles.com/article_96457_45.html</link>
<pubDate>31st October 2006</pubDate>
</item>
<item>
<title>Beginners Guide to Blogging</title>
<description>A blog is basically an online journal wherein you can digitally pen down your thoughts, ideas, opinions and practically anything that you want people to read. Blogs come in different styles, formats, and settings, depending on the preference of the user. ...</description>
<link>http://www.a1articles.com/article_94547_2.html</link>
<pubDate>15th October 2006</pubDate>
</item>
<item>
<title>Dubai achieves 17 per cent growth in energy sector</title>
<description>Dubai achieves 17 per cent growth in energy sector

The 13th Arab Oil and Gas Show (OGS 2006), a premier event for petroleum industry professionals, investors and technology providers, was inaugurated by Saeed Mohammed Al Tayer, the managing director an...</description>
<link>http://www.a1articles.com/article_91372_15.html</link>
<pubDate>03rd October 2006</pubDate>
</item>
<item>
<title>Eating perfect foods that are hard to digest</title>
<description>Even if we are not sick and look healthy, we may not be getting enough adequate nutrition.  We can improve our state of health by simply knowing what nutrition we need. Nutrition is about what the perfect food is all about, the amount we need, its functio...</description>
<link>http://www.a1articles.com/article_87980_26.html</link>
<pubDate>15th September 2006</pubDate>
</item>
<item>
<title>Perfect Food - CHOCOLATE PUDDING</title>
<description>Reserve one gill of milk from a quart, and put the remainder on 
the fire in a double-boiler. Mix three tablespoonfuls of cornstarch 
with the cold milk. 

Beat two eggs with half a cupful of powdered sugar and half a 
teaspoonful of salt. Add this t...</description>
<link>http://www.a1articles.com/article_86221_26.html</link>
<pubDate>03rd September 2006</pubDate>
</item>
<item>
<title>GPS - ( GLOBAL POSITIONING SYSTEM)</title>
<description>When you say "GPS - ( GLOBAL POSITIONING SYSTEM)system review", you are basically dealing with a wide range of topics. This is for the fact that there are so many GPS - ( GLOBAL POSITIONING SYSTEM)system reviews online and most of those GPS - ( GLOBAL POS...</description>
<link>http://www.a1articles.com/article_85613_45.html</link>
<pubDate>01st September 2006</pubDate>
</item>
<item>
<title>Antioxidants Prescription</title>
<description>Antioxidants are advertised by many but few ever have the whole range of antioxidants that your body needs. Antioxidants are those chemical substances naturally found in plants. They serve as your first line of defense against illness and aging. 

Oxida...</description>
<link>http://www.a1articles.com/article_79054_23.html</link>
<pubDate>05th August 2006</pubDate>
</item>
<item>
<title>A Successful Affiliate Marketer</title>
<description>The humdrum existence of going to the office day after day doing the usual 9-5 shift is a trying task for those who have lived all their lives doing so.  This is why the convenience of doing work at home under amazingly flexible working hours is a dazzlin...</description>
<link>http://www.a1articles.com/article_78895_15.html</link>
<pubDate>03rd August 2006</pubDate>
</item>
<item>
<title>Building an Effective Workforce Management with a contact center Software</title>
<description>As much as contact centers continue to become widespread and several advanced contact center solutions are specialized, issues regarding contact center agents or staffs also take place. It is a fact that the failure of most of the contact centers is cause...</description>
<link>http://www.a1articles.com/article_74863_15.html</link>
<pubDate>22nd July 2006</pubDate>
</item>
<item>
<title>Behavior is what business is all about</title>
<description>Why do people act the way they do? We often ask ourselves this
question. The banner also gives us a simple but straightforward
answer: because consequences support this behavior!
In a business environment many behaviors occur daily. Some of those
beha...</description>
<link>http://www.a1articles.com/article_72684_15.html</link>
<pubDate>16th July 2006</pubDate>
</item>
<item>
<title>A-Z of Dubai Property</title>
<description>Dubai is a city built on free trade, openness to foreign investment and good business practice. This is nothing new. 

In 1901 Sheikh Maktoum bin Hasher Al Maktoum established Dubai as a free port, abolished all tariffs and began a programme to persuade...</description>
<link>http://www.a1articles.com/article_61753_33.html</link>
<pubDate>09th June 2006</pubDate>
</item>
<item>
<title>Act as a contact center consultant ( III) - Call Center Reports</title>
<description>One of the essential elements and tools within any successful contact center or call center is the contact center reports.
Before starting to discuss the importance of the reports with in the contact centers or call centers we need to know the definition...</description>
<link>http://www.a1articles.com/article_60986_15.html</link>
<pubDate>08th June 2006</pubDate>
</item>
<item>
<title>CRM Customer Relationship Management - CRM Modules</title>
<description>In today's competitive environment, companies have to increase their services for their clients. The focus of our CRM is to gather the customers' information to automate the processes, and improve the efficiency of your actions.
What can CRM solutions br...</description>
<link>http://www.a1articles.com/article_60496_15.html</link>
<pubDate>07th June 2006</pubDate>
</item>
<item>
<title>Your 5 steps to google adsense success</title>
<description>1- Formatting your ads2- Placing your ads3- The right keywords4- Content5- TrafficGoogle adsense ads formatting: Most of the adsense experts believe that you can increase the number of clicks on google adsense ads on yo...</description>
<link>http://www.a1articles.com/article_59632_6.html</link>
<pubDate>04th June 2006</pubDate>
</item>
<item>
<title>This the right domain name for you.</title>
<description>Your first step into the Internet world and in starting your online empire is choosing your domain name, which will be the first thing to be seen by external visitors or your customers, That is why you need to pay more attention to the domain name you wil...</description>
<link>http://www.a1articles.com/article_59204_1.html</link>
<pubDate>03rd June 2006</pubDate>
</item>
<item>
<title>Act as a contact center consultant ( I )</title>
<description>Setting up a successful contact center should be based on three main elements which play the key of success in any contact center business:

1- Man Power: The right people are the essential key in any successful business especially in the contact ce...</description>
<link>http://www.a1articles.com/article_57819_15.html</link>
<pubDate>28th May 2006</pubDate>
</item>
<item>
<title>It's called, Google -Adsense .</title>
<description>Google AdSense is an advertisement -serving system that places ads that are relative – specifically, that make sense based on relevant content, and assumptions about who might be interested in that content. AdSense is an application of the broader concept...</description>
<link>http://www.a1articles.com/article_57328_7.html</link>
<pubDate>26th May 2006</pubDate>
</item>
<item>
<title>Business crm solutions</title>
<description>As a business man you would need to consider the following output from your business crm solutions in order to strength your customers' relationships and loyalty:
1- Strengthen customer relationships
Having plans and proven processes in place to effecti...</description>
<link>http://www.a1articles.com/article_56633_15.html</link>
<pubDate>26th May 2006</pubDate>
</item>
<item>
<title>What you Need to Know about, in The contact center.</title>
<description>Contact Center consultants 

In the contact center industry we come across a lot of abbreviations and expressions that are used very often without having a clear definition about them. He You wi...</description>
<link>http://www.a1articles.com/article_55309_15.html</link>
<pubDate>21st May 2006</pubDate>
</item>
<item>
<title>Write your CV like professionals</title>
<description>CV writing is critical as it reflect your image to the employer that you want to work for. The stronger the skill and experience descriptions are in your CV--the higher the number of interviews and salary offers you will receive. In order to be able to wr...</description>
<link>http://www.a1articles.com/article_53580_36.html</link>
<pubDate>15th May 2006</pubDate>
</item>
<item>
<title>Turn your Customer Relationship Management (CRM) into Customer Managed Relations (CMR)</title>
<description>By Hani Masgidi
CRM Customer Relationship Management 
A CRM strategy is called for to both buy time before new product offerings could be sourced and offered and to move significantly ahead of the competition. What is needed is a strategy involving all ...</description>
<link>http://www.a1articles.com/article_51515_15.html</link>
<pubDate>09th May 2006</pubDate>
</item>
<item>
<title>Add another stream of income to your business now, while you Work at Home.</title>
<description>As long as you are reading this article now you most have decided to start 
your own online work,

work at home and gain from the Wor...</description>
<link>http://www.a1articles.com/article_50491_15.html</link>
<pubDate>07th May 2006</pubDate>
</item>
<item>
<title>Why do you need a Contact Center?</title>
<description>The traditional understanding of the contact center is a group of agents setting, answering callers or/and divert calls what else???? Nothing but Robert operators. If you are one of those please read this. 
I will tray here to change that idea by giving ...</description>
<link>http://www.a1articles.com/article_50158_15.html</link>
<pubDate>05th May 2006</pubDate>
</item>
</channel>
</rss>