http://www.a1articles.com en-us editorial@a1articles.com All businesses strive to provide excellent customer service, but there's a fine line between service and servility. Extreme servility is called obsequiousness. Now there's a word for you to know. Even if you don't know what it means, you've experienced it... http://www.a1articles.com/article_58681_64.html 31st May 2006 Today I witnessed a customer service miracle in action. I took my son to our local fast food restaurant, so he could have some lunch and play in the indoor playground. While I was waiting for our food to be ready, a woman approached the counter with a cru... http://www.a1articles.com/article_48271_64.html 27th April 2006 It starts out innocently enough with someone in the break room saying, "Isn't it a shame about Jack?" Clueless, you reply, "What about Jack?" "Don't you know about his wife?" When you answer in the negative, your colleague seizes the moment to fill you in... http://www.a1articles.com/article_39772_36.html 01st April 2006 In spite of their convenience and necessity, cell phones are now another means whereby we can irritate our fellow man. Theaters, restaurants, trains–even public restrooms–are no longer safe from the possibility of an untimely call. Two weeks ago I even h... http://www.a1articles.com/article_31470_45.html 23rd February 2006