http://www.a1articles.com en-us editorial@a1articles.com According to Robert Maddux, there are at least 13 reasons why team meetings don't work. Top of his list is that "there are too many of them". Many teams meet when they don't have to, either out of habit or lack of any other options. As a result, in some o... http://www.a1articles.com/article_685219_15.html 11th November 2008 One-off teams are those that are formed in response to special needs, such as a project, a training course or a review. They are characterised by having finite life spans, clear objectives and sometimes terms of reference. Their aim is usually to produce ... http://www.a1articles.com/article_685215_15.html 11th November 2008 Whatever kind of customer service you offer - whether big or small, expensive or cheap, large-scale or small - do it with style. Style means doing things in your own special way -- with confidence, charisma, and class. Here are 7 ways to put on your own s... http://www.a1articles.com/article_678523_15.html 30th October 2008 Your aim in giving your customers exceptional service is to make them say "Wow!" as soon as you disappear. You can do that if you make the following 7 tips part of your normal pattern of service. 1. Give Your Customers Plenty of Strokes. People ... http://www.a1articles.com/article_34015_15.html 07th March 2006 Learn how to create a balance in your time and work by applying the theory of the Four Elements -- earth, fire, air and water -- to the way you manage your time. Here is a model of time management, that, although highly original and innovative, is base... http://www.a1articles.com/article_34014_15.html 07th March 2006 Here are 100 ways to be an outstanding leader. Each one is a gem. Practise them all and you'll dramatically change the influence you have on others. 1. Don't take yourself too seriously. 2. Give others the credit. 3. Accept your shortcomings. 4. Bel... http://www.a1articles.com/article_34013_15.html 07th March 2006 If you want your front-line staff to remember the essentials of customer care, there's no better way to teach them than with the ABC of Superior Customer Service. A is for Attention to Detail. Because when customers know you care passionately about the... http://www.a1articles.com/article_32105_15.html 02nd March 2006 There is a mystery about how leaders become leaders. Some people are born with all the right qualifications but don't make it. Others are born into very lowly positions and rise to lead millions. It is hard not to conclude that there is no simple, one-... http://www.a1articles.com/article_32104_15.html 02nd March 2006 Everyone has it in them to become champions, whether in work, relationships, family, endeavours, sport, whatever. The key to our success lies in the following 7 world-beating mental qualities. 1. Attitude. Attitude is the start and end point of ... http://www.a1articles.com/article_32103_15.html 02nd March 2006 Round our neck of the woods, we had our first chilly day of Autumn just recently. After a glorious Summer, everyone's thoughts turned to the winter ahead. It reminded me of this leadership story from modern Red Indian folklore. It was autum... http://www.a1articles.com/article_9764_24.html 23rd September 2005