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Anne Hickley, Penguin Office Services
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Anne Hickley, Penguin Office Services
Member since 02nd May 2007
Occupation: Virtual Assistant
Anne Hickley has many years experience in a wide variety of administrative posts. Roles have included provision of secretarial services, PA work (including PA to the Provost at King's College, Cambridge), project management and administration, academic and business report writing and editing, and recruitment. She has worked for a range of companies and institutions from SMEs to multinational businesses. Anne has a scientific degree and doctorate, and also holds the Diploma in Recruitment Practice, the membership qualification for the Recruitment and Employment Confederation. She runs her own small business, Penguin Office Services and has a website specifically dedicated to transcription, Penguin Transcription.

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Displaying 1 to 15 (of 27 articles)
Make sure you have clear aims and objectives for the meeting – many meetings are held in businesses for no better reason than that that’s what they’ve always done each month. That’s just not effective. Make sure the meeting has an...
Firstly it is useful to understand the differences between digital and analog audio. This applies to any recordings, not just to recordings of voice for transcription. Analog machines, such as tape cassette recorders, record sounds as wave forms, the way ...
What you need A VHS player A PC/laptop A twin phono to 3.5mm (1/8 inch) Stereo Jack Lead (available from (for example) Maplin - UK, RadioShack -USA) A SCART phono out adaptor (available as above) Sound editing...
Disciplinary hearings are becoming a minefield for companies to negotiate, with the risk of being sued for defamatory remarks or discrimination an ever present threat. This is why many companies are resorting to having all disciplinary meetings trans...
One of the most frequent errors that I find when proofreading or checking transcriptions is the misuse of homonyms, or strictly speaking homophones. Homonyms are actually words with different meanings that are spelt and pronounced identically, so in f...
Like most of my tips articles this article will sometimes seem to state the obvious but believe me, these are all mistakes I’ve seen made in presentations by eminent speakers! Do make sure you have not only prepared what you want to...
Before attending any networking meeting find out as much as you can about it: what’s it for (just networking or will there be a talk), will you have a chance to present (e.g. a 60 second presentation), who attends (e.g. mostly small busines...
What are meeting minutes? Minutes provide a summary of what was discussed at a meeting, what actions were agreed, who will action any issues and by when. They also contain a list of those present at the meeting and apologies for absence. ...
If you’re planning to make a video recording for transcription, whether digital or analogue, the first thing you need to consider is the reason for recording video rather than audio. If you have other reasons for wanting video – for instance to r...
What is audio transcription and how is it different from copy typing? Why does transcription cost more than copy typing? Is transcription expensive? Do you need transcription? Many people are confused as to why transcription (audio typing) ap...
Vox pops (short for vox populi, Latin for voice of the people) are not interviews as such but short recordings asking a variety of different people one question, or just a few short questions requiring short answers. They may be carried out in order ...
Things to consider before conducting the focus group If you are conducting a focus group and need to produce a transcript of it later on for analysis then you need to consider the transcription aspect right from the start. What could...
Collecting oral histories has become increasingly popular over the last few years, with the improvements in audio technology allowing good quality digital recordings to be made, that can be safely archived and easily backed up. Certainly listening to...
Well maybe as a professional transcriptionist I could be considered biased, but this article indicates a number of reasons why transcription will not be replaced by voice recognition software, at least for the foreseeable future. What is vo...
There is, of course, no easy answer to this, but this article aims to inform you of the different features available for recorders, what they’re for and how they will (or won’t) be of use to you, as someone who is recording for transcription. The...