If you're like me you quite happy with Starbucks. The service is always friendly. The barista wants to know your order while there still several people ahead of you in line. You feel like the valued customer you know you are. So when it's time to hand...

First a big smile. Then a simple question. Can I start you off with some drinks, your server wants to know. At this point everyone at your table is supposed to order soft drinks at $2 a pop. Or, better yet, beers at $5 a bottle. The real question is ...