Author Information
lauriebrown
Member since 26th November 2006
Displaying 1 to 12 (of 12 articles)
26th November 2006
Top 5 tips for an engaging and dynamic presentation that gets and keeps your audiences’ attention
Imagine that you have spent the better part of two weeks working on an important speech you plan to give to your company. You think you have done every...
Views: 31
26th November 2006
While visiting my son in Chicago, I went to a Cingular wireless store in his neighborhood to get some help with his phone. The store I walked into was closing in 5 minutes. I was welcomed into the store like a long lost friend. I explained what I needed (...
Views: 33
26th November 2006
When David was a small boy his father asked him, “What do you want to be when you grow up?” David thought about it for a minute and answered, “I don’t know what I want to be, but I know that I DON’T want to be a salesman.” “That’s too bad,...
Views: 34
26th November 2006
You Made a Mistake…But Now I Am Your Biggest Fan
Pearl chose to celebrate her 94th birthday with her family and friends at a local restaurant. Although she had always enjoyed the restaurant, she specifically chose it because she was a member of its f...
Views: 30
26th November 2006
You are sitting at your desk, reading your email and open the latest missive from your boss. Once again the bonehead has come up with a new direction for your company. You clear your throat and ask the person next to you “Have you seen what the idiot ...
Views: 27
26th November 2006
Ask yourself a question. What business are you loyal to and why? When I have asked this simple question to thousands of my students, I hear statements like: "They remember my name", "They listen". "They know what I want and need", "They go the extra mile"...
Views: 26
26th November 2006
Let’s be honest. It is getting harder and harder to make a decent profit from our retail customers. The internet abounds with articles such as” “ “ “ etc. Our customers are coming in and telling us how much over invoice they are willing to pa...
Views: 32
26th November 2006
With over a million Realtors® in the United States, it is getting harder and harder to stand out from the crowd. What can you do so that customers and fellow Realtors® know you, choose you and recommend you? You can make a good living simply by taking f...
Views: 42
26th November 2006
Let’s be honest. It is getting harder and harder to make a decent profit from our retail customers. The internet abounds with articles such as” “ “ “ etc. Our customers are coming in and telling us how much over invoice they are willing to ...
Views: 27
26th November 2006
Know to Grow Your Income
With over a million Realtors® in the United States, it is getting harder and harder to stand out from the crowd. What can you do so that customers and fellow Realtors® know you, choose you and recommend you? You can make a go...
Views: 28
26th November 2006
So there I stood, feeling incredibly stupid. Having waited in line for a few minutes to return a paperback copy of Harry Potter, which I realized I already owned once I brought it home, I stood face-to-face with the cashier. I looked over his shoulder and...
Views: 26
26th November 2006
Barbara was thrilled. She finally got a brand new automated phone system for her business. She purchased the system to give her employees more time for their work. It seemed to her that too much of their time was taken up transferring calls to the “rig...
Views: 24
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