For any business being able to handle phone calls effectively is essential to success and profit. Advanced systems used to be expensive and affordable only by larger organisations but continuous technological advances and reduction in prices means that bu...

Since the mid-nineties many UK businesses have been using phone numbers with the 0870 prefix. Because they are not related to any particular place they have been called non-geographic numbers although they are officially called Number Translation Services...

In these days of email, voicemail and text messages, it’s amazing that the humble fax is still an integral and important part of the way many businesses operate. Indeed, the very nature of some businesses necessitates receiving a great many faxes that m...

When it comes to unwanted calls from businesses and charities offering things you may not want, there is a way to stop these calls before they happen. In the USA telemarketers and sellers are required to search the US Government’s registry at DoNotCa...

There are lots of ways to make cheap international phone calls but most require you to purchase call time in advance. But what if you need to make an overseas call quickly and don't have time to open an account. Or perhaps you don’t want to buy credit b...

Like most countries, the UK has had free phone numbers for several decades that use the 0800 prefix. This was later supplemented with 0845 numbers that were charged at the same rate as a local call even if the destination was outside the local area. Bu...

Even though business people increasingly rely on mobile phones, the fact remains that the smart ones know that being at the beck and call of every prospect and client is inefficient. They know that every job takes longer and mistakes are far more likely i...

Anyone setting up a small home business or joining a network marketing operation has the dilemma of how to handle phone calls professionally. The problem is to be able to differentiate between business calls and private calls. The easy answer would b...

Not so many years ago every business had to purchase, install and maintain a private switchboard. As a businesses grew and relocated it incurred the cost of buying and installing an upgraded switchboard. Then back in the early nineties, the manufacture...

Getting an interview is hard enough. You’ve already spent time and effort writing your resume and distributing it. Now you’ve got to the all important interview. Only one person will get the job so you owe it to yourself to make the best possible impr...

As telecom deregulation has spread around the world over the past few decades we’ve watched telcos react to competition by salami slicing their tariffs. Then along came cable and wireless carriers which gave them another headache as they watched not jus...