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Member Since: 14th April 2012
No of Articles: 3
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02nd May 2012

Crisis Management Plans Start with Call Center Outsourcing

No matter what type of company you run, a crisis can always happen. A crisis, especially an unexpected one, has the power to devastate a business. Every company can suffer from a crisis situation if they are unprepared, so it is important for a company to...

02nd May 2012

Different Software Used in Call Centers

Companies know they can rely on call centers to help grow their business. Call centers offer a cheaper option to managing things within your own company. They use these call centers for a variety of different things such as handling inbound billing calls,...

02nd May 2012

Great Disaster Recovery Strategies Use Call Centers

Disasters happen. What would you do if your company was disabled because of down phone lines or a product recall? Are you prepared? With a disaster recovery call center, you can prepare yourself for whatever the future may throw at you. Before we write to...