If you ask any answering service owner what the biggest challenge that they face today almost all would answer employees. For a number of years employers have tried a number of methods to find a desirable employees to work in what is sometimes less than ...

When I opened Todd Cardin Answering Service twenty years ago there were not a lot of options in phone service. Today there are so many options and choices in telephony that it is mind boggling. It is confusing living with so many choices. Even those of u...

There is an epidemic in the United States. An epidemic that is so overlooked, if gone unchecked any longer, could cripple the economic strata of the U.S. An epidemic that could be responsible for the genocide of millions of businesses. Curious what it is...

What does it take to create an amazing call center? Many businesses have tried answering services and been turned off for reasons ranging from they don't understand my business to pri...