Author Information
Alan Fairweather
Member since 05th September 2005
Occupation: Professional Speaker Alan Fairweather, 'The Motivation Doctor,' is a professional
speaker, author and business development expert.
For the past fifteen years, he's been turning
'adequate' managers, sales and customer service people into
consistent top performers.
He is the author of - 'How to be a Motivational Manager.'
A down-to-earth guide for managers and team leaders.
To receive your free newsletter and free ebooks, visit:
http://www.themotivationdoctor.com
Displaying 1 to 15 (of 28 articles)
19th September 2008
How many times have you phoned someone to be told, "They're
in a meeting!?"
At least 60 per cent of manager's time is spent in meetings.
Research in one large organisation discovered that the
figure could be as high as 90 per cent. And another survey...
Views: 0
08th September 2008
6 tips for success
Don't you just love Microsoft PowerPoint when you're making
a presentation? All the different templates you can use, the
colours, the different text, the graphics, the photographs,
the special effects, the flashing lights and the ...
Views: 0
05th September 2008
When was the last time you gave a member of your team some
feedback? The feedback I'm talking about here isn't some
sort of formalised appraisal that takes place with your team
members every month, or every six months or once a year. I'm
talking about...
Views: 0
04th September 2008
Let me tell you a quick story; my friend Brian works in
sales for the UK division of an international company. Every
month he sits down with his regional manager for a 'review'
of his sales to date. This consists of the manager examining
all the poten...
Views: 0
03rd September 2008
I'll always remember the first sales course I ever attended
and the definition of selling that was drummed into my
brain.
"Selling is the art of creating a desire in the mind of a
buyer and satisfying that desire so that buyer and seller
benefit."
...
Views: 0
29th July 2008
What if I told you that smiling and being agreeable
influences the length of your life in a positive way. On the
other hand, being grumpy increases the likelihood of a
violent death, heart disease, cancer etc. This is according
to a recent report in A...
Views: 0
25th April 2008
Don't you just hate it when things go wrong? You have an
angry customer to deal with who's been let down by some
aspect of your product or service. It may even be an
internal customer, a colleague or even one of your team
who's unhappy with your servi...
Views: 0
28th March 2008
Have you read any of the articles in the media about 'stress
at work' and how many work days are lost because of it?
There are many reasons why people get stressed and dealing
with other people is one of the main causes of negative
stress.
Dealing w...
Views: 0
27th March 2008
You might disagree but hear me out on this. Incentives,
prizes, gifts and bonuses don't motivate people at work.
Okay, so they may have some short term benefits, however if
you want a highly motivated team, you'll never buy your way
to peak performanc...
Views: 0
26th March 2008
Let me ask you a simple question - does your manager
motivate you? If you're lucky then the answer will be yes.
However, when I'm running a seminar for managers and team
leaders on team motivation, the comment I hear most is -
"How can I motivate my...
Views: 0
17th March 2008
Don't you just hate it when you lose out to a competitor on
price? One of my clients recently asked me what to do when
one of his salespeople quotes for a customers order and then
finds that a competitor gets the order by offering a lower
price.
L...
Views: 0
15th February 2008
Let's face it; handling sales resistance or objections, as
some people like to call it, is the hardest part of the
sales process. Here are 3 simple steps to deal with
resistance; or to put it another way - indifference.
Customers rarely object to your...
Views: 0
26th May 2006
When was the last time you had really great customer
service? Perhaps it was when you bought something in a
store, checked in at a hotel or the airport or even made an
enquiry over the phone.
When I ask this question of participants on my seminars,...
Views: 47
21st March 2006
Let's face it - time is probably our greatest resource. We
never seem to have enough of it and it seems to pass so
quickly. Well we won't get any more of it and we can't slow
it down.
What we can do is make the most of the time we have. Here
are so...
Views: 224
16th February 2006
I have a confession to make. The other day I was stocking up
on necessities at my local supermarket when I came face to
face with Duggie, who I haven't seen for years. We went
through all the - "How are you, what have you been up to,
what're you doing...
Views: 191
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