Author RSSMining the Gold in Your Customer Database
Have you ever stopped to consider the wealth of hidden revenue potential that may lie buried in your customer database? The resident data could be worth a small fortune in the way of untapped possibilities. This article lists various ways that you and you...
Overcoming Overload: More Tips for Eliminating "Decision Gridlock"
Are you overwhelmed by a constant state of overload? It's certainly one reason why we can have trouble making decisions, taking an action, or choosing a direction.
This article discusses three patterns of "decision gridlock" that tend to surface becaus...
Tips on Managing Bottlenecks and Constraints
Are you struggling with getting things done, but nothing you or your company does seems to increase your overall level of output? The problem may be caused by constraints in your workflow, or even limitations in your thinking processes.
This article ex...
Using Storytelling Techniques to Spice Up Your Project Outcomes
What do business novels, "personas," case studies, and testimonials have in common? They're all examples of storytelling techniques that you and your team can use to deliciously flavor your project results.
Projects require focused attention on many co...
Tips on Using "Extreme" Customer Risk-Reversal Techniques
What is a customer risk reversal, and what is it for? Risk reversals are promises, including warranties, "money-back guarantees" and "performance guarantees" that stipulate what customers can do if a product or service is defective or unsatisfying, doesn'...
Are You Locked in the Trunk of Your Professional Car?
As we zoom around in the racecar of life, we sometimes fail to recognize in our excitement and enthusiasm -- or just plain nose-to-the-grindstone existence -- that our mindsets may not have kept pace with the rapid changes we are making. We become conditi...
Ten Steps for Writing Articles that Inspire and Tell
How do you communicate your passion, knowledge, wisdom, and interests to the people you wish to influence? What sets you apart from others in your profession or industry? How do you create a rapport, even with people you don't know, such as community memb...
10 Tips for Designing Extraordinary Presentations
What's the overarching formula for making the very best possible impression on your audience when you deliver a slide presentation? How do you capitalize on the scarce and precious commodity that your audience is offering you, which is the gift of their t...
Promote Yourself Professionally with Information Products
What exactly are information products, and how can they help you boost your business accomplishments? Although I didn't invent this phrase, I define "information products" as any form of knowledge derived from study, experience, or instruction that is pac...
Reversing the Risks for Your Clients and Partners (Part 2)
In today's challenging business climate, how do you reassure potential clients or partners that it's safe to proceed with projects they may have been considering, but have been putting off because of their concerns about the economy?
Part 1 of this ser...
Reversing the Risks for Your Clients and Partners (Part 1)
In difficult economic times, how do you encourage potential clients or partners to move forward with projects they might have been considering, yet are postponing -- mainly because their cash flow and confidence levels have sagged in recent months?
Thi...
Steps Management Can Take to Ensure Training Transfer
Training is a powerful improvement technique that offers tremendous benefits when it's judiciously used. This article discusses management's role in supporting the many factors that influence how well people transfer to their jobs any training they receiv...
A Best-Practice Blueprint for Banishing "Burning Hassles"
Does your team or organization wish to identify and eliminate the frustrating roadblocks that impede everyone's productivity?
This article offers a detailed, six-step, best-practice blueprint for discovering, prioritizing, and eradicating those "burnin...
Are "Burning Hassles" Melting Your Morale and (Pulverizing Your Productivity?
Whether you're a corporate CEO, small business owner, manager, supervisor, staff member, consultant, or public servant, I'll bet you feel a strong, compelling desire to increase your company's (or your clients') effectiveness, reputation, and bottom line....
Getting Unstuck: Tips for Overcoming "Decision Gridlock"
Have you ever felt so stymied by your choices that every time you stared down at your "chessboard of life," you weren't sure where you could possibly make a move? If so, you're in good company, since that's where many of us find ourselves at one time or a...