Author Details

Manny de Sousa

Member Since: 20th November 2009
No of Articles: 1
About Me: 20 years in the IT, Telecoms, Software and Finance Industries on technologies such as IP, 3G, GPRS, GSM, Mobile Networks, CRM, Case Management &Computer systems. Very passionate about Sales, Marketing & Technology.


09th December 2009

The Importance of Centralising Fax, Email, SMS and Voicemail

A long time ago—when the concept of CRM, or customer relationship management had not been heard of, and that there was no software that would help you with it—businesses would utilize various kinds of applications to keep track on the performance of t...