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Mistina Thomson
Member since 21st October 2007

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Displaying 1 to 15 (of 91 articles)
"“Please hold.” Those are two words that callers do not like to hear. Most callers do not relish the opportunity to wait for “the next available operator” for five or more minutes while listening to cheesy music, only to have their call answer...
"For years, hotels and resorts have been implementing the wake up call service. We are all familiar with this service: guests request 7 a.m. wake up calls to be made every day and they go to bed each night knowing that at 7 a.m. the next morning, they wil...
"Until now, the traditional office has been a fairly primitive environment: four brick walls, some cubicles, downtrodden Berber carpet, a water cooler in the corner of a dimly lit break room surrounded by employees discussing the upcoming weekend's goings...
"Not too long ago, in futuristic science fiction movies and books, there was a concept of a singular communications hub, where people could access every form of messaging. Phone calls, voicemails and faxes were all sent to one line and the recipients retr...
"Admit it: caller identification has been a tremendously useful technology since its inception. Having the ability to identify who is calling before answering the phone has made picking up the receiver so much easier and so much less of a gamble. When...
"I often receive requests from business professionals to consult with them about incorporating ""peak perfomance"" strategies into their professional lives. The calls come from professionals that are in some sort of a performance slump. There are many und...
"I am reminded of my own performances of the past and how being under pressure can cause all sorts of haywire things to happen. The pressure may come from a missed execution, a missed call, an error, or simply not being able to battle through a tough situ...
"Numerous publications, as well as research and studies currently in process indicate there is a strong relationship between an athletes self-confidence, belief in self, and their abilites to perform. Basically a confident player will outperform one of eq...
"O ften I hear from athletes or parents of athletes who worry about their or their child's sport performance. Athletes, or parents for that matter, who demand high levels of performance are rarely satisified with incremental levels of performance achievem...
"Athletes, parents and sports psychology professionals often have different ideas about burnout in sports. Research indicates that burnout gets in the way of a young athlete's joy in sport participation, participation longevity, and ultimately performance...
"Athletes or parents who demand high levels of performance are rarely satisfied with incremental levels of performance achievement because the standard of acceptable performance has been set extremely high. When the “expected” result is not achieved, ...
"At some point in our lives, we've all had the opportunity to look through the lens of a camera. Depending on where the lens is set and what we want to see, the image may be blurred, slightly out of focus or may be crystal clear ready to snap the perfect ...
"Focus and having the ability to remain immersed in the Task Relevant Cues is critical to the execution of a task. When the athlete is unable to remain immersed in the relevant cues and...
"Have you ever wondered why it seems that certain athletes succeed where others seem to struggle with success? The people who succeed know how to program their minds for success, while others may be operating under a cloud of negative suggestions, sta...
"Depending on whom you talk with, whether they be a coach, player, sports agent, or parent, you will hear that the mental component of sport performance ranges from having as little as 10% significance to as great as 90% of the performance curve. Measu...