Most websites exist to sell something in one form or another. OK, so you might not be selling something directly from your site via shopping software, but if you run any form of commercial website then you are trying to sell goods or services to the visitors that come to your site, and telling them what you do is not going to gain you the maximum return on investment of your website. You must sell your services or goods, not tell people about them.

The job of a web site is to give the visitor (prospective customer) all the information they need to make that buying decision. The simple phrase is educate, inform, motivate.

There is a well know acronym of AIDA
Attention
Interest
Desire
Action

These are the four stages everyone goes through before they buy. If your web copy is not doing this, and you are missing calls to action, then you are losing money. Lack of a call to action is one of the most common errors on a page. 'Click here for FREE information' is a simple instruction that will get people taking the action you want.

So how about educate and motivate? How do you get the ninterest and desire? A simple re-write of your site can have a dramatic effect on its success, and it can pay for itself in no time at all. So what is the difference between selling and telling?

Product descriptions:-

Available in black
In stock
Next day delivery

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Available in jet black, allowing you to wear this beautiful necklace with almost every outfit you own. This can be delivered to your door overnight if the order is placed before 3pm, and the item is : in stock

It is plain to see which of the above tells, and which sells!

The plain fact is that as a web marketer it is your job to sell yourself, your services, or your products, and you need to understand the difference, if you don't, then your orders/enquiries are going to someone else.