Interdyn BMI - Maytag Case Study

The Maytag Store

"Try Before You Buy" Appliance Store Relies on
Microsoft Retail Management System

The Maytag Store in the Twin cities operates under a new concept in major appliance retailing. The store keeps live demonstration models running, stocks little inventory, and orders are fulfilled from a regional warehouse that excels in fast delivery.

Situation:

The storeowner had experience with Maytag but is a first-time retailer. Since retail space is at a premium in this upscale area, he needed a retail management solution to speed sales, enable their novel distribution model, and shorten hours in the back office.

Solution:

Microsoft Retail Management System Store Operations was installed to encompass retail tasks from the POS to product delivery. Plans are for a second store to utilize Store Operations and its HeadQuarters program to speed and centralize management.

Benefits:

• Time spent on financial chores was slashed by up to 75%

• Owner can manage store like a large corporation

• Sales team concentrates on customers and product knowledge, not system tasks

• Fully automated invoicing and ordering from store to parent company to local distribution partner


InterDyn BMI has been a leading partner dedicated to the sales, consulting, service and support of Microsoft Dynamics solutions. InterDyn BMI focuses on integrating and delivering all aspects of a client's business needs including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), e-Commerce, Systems Engineering, Business Process Consulting and Custom Application Development.