On March 23, 2007 MON.ITOR.US published a blog named “Flower Delivery Websites: What’s the cost of downtime?” http://blog.mon.itor.us/?p=247 that talks about customer experience with flower delivery services during one of their busiest business season 1st February till 10th March 2007. It showed that some sites were down from 23 minutes to even 5 hours and 15 minutes.
Here is similar research done for top 12 Google ranked B&B reservations sites availability and uptime right before the tourism active season in April. Tourists increasingly use online services to book their holidays. 100s of million monthly unique visitors visit tourism sites to make reservations. Those running small hotels, bed and breakfasts set up a websites with an e-commerce capability. Bellow is the statistical information about popular B&B reservation sites:
- BedandBreakfast.com (worldwide listing of B&Bs)
- BnBFinder.com (worldwide B&B listing)
- Visitus B&B UK (UK B&B listing)
- Scotland's Best (B&Bs in Scotland)
- BnB, Switzerland (B&B listing in Switzerland)
- Bed-And-Breakfast.it (B&B listing in Italy)
- B&B Ireland (B&B listing in Ireland)
- Ireland B&B Network (B&Bs in Ireland)
- BBCanada.com (B&Bs in Canada)
- The National Network (US and Canada)
- B&B Hotels (188 hotels in Germany and in France)
- B&B (France, UK & Ireland)
Fifteen day out of thirty the combined result shows 100% uptime, and the rest of the days the sites were down for certain hours. Overall outage is 750 hours or about 31 days! Interesting to note, that all the outages occurred during the second half of April and the worse for all were 18th and 20th of April.
100 % success rate for all the days showed:
- Visitus B&B UK
- BnB Switzerland
- Scotland's Best
- Ireland B&B Network
- The National Network
Two of the successful websites are hosted on Linux and two on Windows servers. The remaining one is hosted on FreeBSD.
Other websites showed the following uptime percentages:
99.97% - BBCanada.com and B&B - UK, US, etc.
99.89 % - BedandBreakfast.com
99.77% - B&B Hotels
99.73% - B&B Ireland and BnBFinder.com
99.37% - Bed-And-Breakfast.it
Three of the above websites are hosted on Linux and three on Windows servers. The average uptime for the websites on Linux is 99.74% and similarly the average uptime for Windows is 99.71%.
It’s noteworthy that BnBFinder.com had network problem one day since it shows outage from Europe only for 30 days.
More statistical information charts are available in MON.ITOR.US blog at http://blog.mon.itor.us/?p=302
About MON.ITOR.US
MON.ITOR.US is a leading free global websites and networks monitoring and analytics service measuring on 24x7 basis key performance indicators of websites, web applications and network resources. The service offers error detection, alert notification, detailed uptime and performance reports, real time snapshot views, and web site traffic analysis. It currently has over 7,000 users and monitors almost 36,800 sites.
Contact: Gayane Dallakyan
Sales and Marketing
Email: gdallakyan@monitis.com
Web: http://mon.itor.us
Web: http://monitis.com