Finding the best repair shop for you.
Sometimes it is not what you know but
who you know that makes all the difference in
the world. You do not have to be a master
mechanic if you have a good repair shop that you
trust. Let's look at the steps to finding a good
repair shop.
- Ask friends and co-workers for recommendations
Word of mouth can be a great way to find a
repair shop. Find out why they like their shop
and ask them what kind of work they have had
done there.
- Don't always assume that a dealership is your
best bet for service. Dealerships usually have
the highest shop rate around and the newest
equipment but that does not always mean the
best service. There are a lot of repair shops
with qualified mechanics outside of dealerships.
- Look for accreditation from groups like ASE and MAP.
This certification shows that the shop has gone the
extra mile to keep on top of their automotive
education.
- When visiting, look for a clean well organized work
area and office. This should give you a peak into
how the business is run. Can you really expect good
and fast service if the place is a mess?
- Your first job should be a small one, like an oil
change or brake job. Get a feel for the shop and
how they operate. When you have a major problem
you will be comfortable knowing you have dealt with
them before.
Once you have found a good repair shop there are
a few things to remember. Always keep good records. This
can help resolve problems down the road. Make sure your
repair shop knows you are happy. We always complain about
the bad things, but never mention the good. Also keep
learning about your car. A good repair shop will be happy
to deal with an educated customer.
Good Luck,
Kevin Schappell
Kevin maintains http://www.autoeducation.com where he gives
advice on car maintenance, buying, selling, insurance, and
financing. A mechanical engineer and car guy, Kevin has decided
to spend his online time helping others learn about automobiles.