A Short Overview of Telecom Billing OSS For Present Day Needs

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Since the telecommunication industry has undergone a great change, it is hereby observed that a great emphasis is also given in the internal operations that are related to billing and other related matter. Almost 80% of the total population in the developed nations is a part of the telecom industry and enjoying diverse value added services rendered by these service providers. Normally, to maintain the wide database of the industry, it is often observed that a massive man-power is required to streamline the processes that boost a telecom industry. In this case, the role played by Telecom Billing OSS has gained world-wide acclamation in having a better control over the revenue system and maintaining authentic database for future purpose.

The usage of this billing software has become a mandatory procedure in most of the service providers and ensures a firm to access database for secure connections and backups. Starting from printing, stuffing, and mailing, the software has the capability to take a control power over the entire telephony system without investing much on human resource. The scope of Telecom Billing OSS has subsequently touched the expectations of the telecom industry and really proved smart in the following fields, mentioned below:

. Billing Accuracy

. Software Bugs

. Provisioning Faults

. Connectivity Problems

The value added services provided by the telephone industry is gaining utmost importance as because the facilities are extraordinary with a very little investment. Starting from Internet services to GPS, digital television service to long distant land line phones, and voice calls, this industry has developed a trust and goodwill within their customers that can hardly be shaken. The most important factor is that the billing procedure has been simplified and customers can enjoy a hassle-free service without any imprint of fault or mismanagement. In addition, the billing system is integrated with an in-built technology that acts as a tracking system to figure out complex matters in support services and pending tasks.

Most of the complex activities in this billing process are handled by various departments. For example, the role played by the project manager has a great importance to minimize the errors and handling the process so that the customers cannot complain. Some of the tasks that includes:

. Billing

. Provisioning Issues

. Issues and Basic Queries related to software Installation

. Account Configuration, installation & Setup Questions

. Software Customization and clients' accounts modifications requests

. Reporting

This billing technology sometimes acts like a revenue earning system. All the minute details are well-integrated on the basis of usage traffic metrics from the network and further processed to generate a bill that would be sent to the customer. This software used for Telecom Billing OSS has also the functionality to send the billing usage information to the customers though Internet. The main positivity of this technology is that a customer can check all the billing details in the Internet and make the payment with a short period, especially through bank transfers or credit cards.

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