A Live Answering Service for Every Business

RSS Author RSS     Views:N/A
Bookmark and Share          Republish
The massive and rapid growth of the call center industry is due to the availability of their services to every market in the Philippines. This is because of the many call center companies and agencies in the Philippines contributing unique and rare services in the Philippines. One popular example was Magellan Call Center and their collection of Small Business Answering service.

A Service for Every Business
The call center industry is said to have started with Live Answering Service such as customer care and technical support. Though considered simple today, these services were known for its sophistication in the past. This, however, had grown when a number of new call center companies and agencies have been established in the country. One of those is Magellan Call Center.

Like many other call center agencies at that time, Magellan Call Center operated small, with only a few call center agents in a small office in central Metro Manila. However, though small, their services gave them rise in the industry. This is because they were one of the few call center agencies in the country that introduced business answering services such as order taking services, reservation services, and many others.

Because of their services, the call center industry became even more available for many businesses and companies. Other than the usual types of companies and corporations that makes use of customer care and technical support, small and medium businesses such as restaurants, clinics, hotels, hospitals, and many more have also made use of their call center services such as those provided by Magellan Call Center.

The Industry Today
Today, the call center industry had been considered as one of the largest and most successful industries in the Philippines. It was even recognized as the Sunshine Industry of the Philippines by the government due to its massive growth in only 10 years after it was recognized as the fastest-growing industries in the Philippines.

Along with the growth of the call center industry, Magellan Call Center had also gained their success in the industry, in which the company had continuously expanded. From a few agents, Magellan Call Center now boasts an over of 300 highly trained agents in two separate offices in central Metro Manila.

While their services had grown dramatically, their aim remains the same, which is to offer Business Answering Service to small and medium businesses in the Philippines.

Report this article

Bookmark and Share

Ask a Question about this Article